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ITinDE

Germany

Server operations in Germany
Server and data centre support
Secure, stable and manageable

From equipment build-up, network and system deployment for monitoring, backup and maintenance,
Establish a reliable and traceability technology base for enterprises.

View transport services Understanding the scope of services
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German infrastructure services

Expert support on site
Stable operations behind the scenes

From data centre site construction to operating system, network and application environment, ITINDE Provide the enterprise with an implementable, recordable and retroactive server operations service. We are familiar with the Frankfurt and surrounding main room processes to standardize operations to protect each critical operational system.

Frankfurt and surroundings 50 kmDevices and networksWindows / LinuxSecurity and backupLong-term technical support
Infrastructure operational status

Reliability from rack to application

Server stability does not depend solely on one device. Power supply, wiring, networks, systems, security strategies, upgrades and monitoring together form the basis of enterprise digital operations.

Physical layerThe cabinet, power distribution, uninterrupted power supply.
Network LayerWiring Virtual LAN Fixed IP
System LayerOperating systems Web services Database
Transport LevelMonitor Backup Patch
Local access support

The service covers Frankfurt.
And 50 km of perimeter

We are familiar with access, security and technical docking processes at the Frankfurt data centre and can provide equipment deployment, on-site operation, inspection and trouble management support based on appointments and service lines.

  • Digital Realty FRA1Hanauer Landstraße 302, 60314 Frankfurt am Main
  • Equinix FR2Kruppstraße 121–127, 60388 Frankfurt am Main
  • Equinix FR7Gutleutstraße 310, 60327 Frankfurt am Main
  • NTT Frankfurt 1 CampusEschborner Landstraße 100, 60489 Frankfurt am Main
  • NTT Frankfurt 2 Data CenterHanauer Landstraße 320, 60314 Frankfurt am Main
  • Maincubes FRA01Goethering 29, 63067 Offenbach am Main
  • Iron Mountain FRA-2Heinrich-Lanz-Allee 47, 60437 Frankfurt am Main
  • Telehouse FrankfurtKleyerstraße 79–89, 60326 Frankfurt am Main
  • China Mobile International Frankfurt Data CenterStarkenburgstraße 12, 64546 Mörfelden-Walldorf
  • Vantage Data Centers FRA2Alexander-von-Humboldt-Straße 4, 65479 Raunheim
  • STACK Infrastructure FRAL1Sindlinger Weg, 65835 Liederbach am Taunus
  • Data Castle Frankfurt 1Am Kronberger Hang 8, 65824 Schwalbach am Taunus
  • Digital Realty FRA32Wilhelm-Fay-Straße 24b, 65936 Frankfurt am Main
On-site infrastructure

Professional installation and connectivity

The installation, labelling, testing and recording of each project, starting with the site identification, is completed in accordance with the aircraft room specifications, leaving a clear basis for subsequent detachments and maintenance.

Data centre server installation and uploading
• Equipping equipment

Server installation and commissioning

Confirming the location of the cabinet, U. Ports, loads, heat dispersion and power supply, track, server, PDU Installation of spare parts and performance of electrical, network and remote management tests.

  • Equipment, accessories and serial numbers
  • Track, Server and PDU installation
  • Testing of electrical, network and management interfaces
  • Tags, wires, photos and file files
Server room wiring and network connection management
02 Network connectivity

Cabling and network connection management

Planning and implementation of copper cables, fibre optics, switches, management interfaces and KVM Connect, configure VLAN with static according to operational and security requirements IP, clear, identifiable and easy to maintain.

  • Web popping and port planning
  • Construction of copper cables, fibre optics and line frame
  • VLAN, Static IP and Management Network
  • Connectivity testing and cable marking
Data centre PDU power supply and UPS management
• Power supply management

Power and UPS Management

Rational distribution of PDU loads to connect redundant power to UPS, checking currents, voltage and equipment power supply, reducing operational risks from overload and single point failure.

  • PDU access and load distribution
  • UPS and redundant power configuration
  • Power outages and switching scenes.
  • Electricity, temperature and environmental monitoring
System and security

Reliability only starts when the device is online.

Deployment of operating systems according to enterprise environment, Web Services, databases and access strategies, with minimal privileges, updates, logs and backup mechanisms.

Windows Linux server system deployment and security configuration

System deployment and configuration

Install and initialize Windows Server or Linux, Configure IIS, Nginx, MySQL, MSCQL Operational environments such as the completion of account privileges, remote management, certificates, firewalls and basic security enhancements.

Windows ServerLinuxIIS / NginxMySQL / MSSQLFirewallSSL / TLS
Minimum permissions

Only necessary accounts, ports and services are opened to reduce the level of attack.

Configure marks

Record key parameters, changes and test results to facilitate audit and recovery.

Layer protection

Security controls are configured from network to system to application.

Data autonomy

Identify backup locations, access borders and restore responsibility.

Continuous transport

Prevent issues through monitoring and maintenance

Daily inspection of servers and network equipment
• Inspection maintenance

Daily inspection and anomaly analysis

Inspection CPU, memory, hard disk, fan, port, log and room temperature, combined with monitoring trends to detect capacity, performance and hardware risks.

  • Hardware and system operational status
  • Network port and connection quality
  • Logs, alarms and resource trends
  • Inspection reports and recommendations for processing
Server Solidware System Patch and Update Management
Update management

Firmware, system and application updates

Implementation of solidware, drive, operating systems and applications patches after risk assessment and backup, organization of maintenance windows, validation operations and preparation of rollback programmes.

  • Version and security bulletin assessment
  • Backup and Restore Point Before Update
  • Phased upgrade and compatibility tests
  • Results validation and change records
Transport closed ring

Monitor, alert, respond, restore, reset.

  1. 01

    Continuous monitoring

    Focus on availability, resources, services and key operational indicators.

  2. 02

    Escalation and incident response

    Priorities for treatment are determined by scope of impact and urgency.

  3. 03

    Backup Restore

    Verify availability of backup and restore systems and data as planned.

  4. 04

    Incident documentation

    Reasons for retention, process and improvement measures to reduce duplication of problems.

Local technical support in Germany

Stable, secure and transparent infrastructure

Whether new equipment enters, systems migrates, on-site barriers or ongoing maintenance, we can develop implementation programmes based on environmental and service levels.

Assessment of transport needs